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boosting customer retention

Boosting Customer Retention: How WESS Helps You Keep Clients Coming Back

Let’s be honest — getting new customers is exciting, but boosting customer retention? That’s where the real magic (and long-term success) happens. We’ve seen it again and again: salons and spas that focus on client retention don’t just survive — they grow steadily and build a loyal following. And guess what? You don’t need to …

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Stay Secure with WESS: Why a VPN Matters Outside Work

In your salon or spa, you’ve likely created a secure environment to protect sensitive data like appointments, payments, and client records. But when you connect to unfamiliar networks, your data becomes vulnerable. Public Wi-Fi at hotels, cafes, or airports might be convenient, but it poses serious risks. Using a VPN (Virtual Private Network) is a …

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5 Ways Spa Booking Software Can Save You Time, Money, and Improve Your Customer Experience

As a spa owner, you know that managing your business can be a time-consuming task. Between scheduling appointments, managing staff, and keeping track of inventory, it can feel like there are never enough hours in the day. That’s where spa booking software comes in. This powerful tool can help you streamline your operations and save …

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WESS is now certified with Data Protection Trustmark!

We are thrilled to announce that WESS has been certified with Data Protection Trustmark. This certification is a verification that recognizes our commitment to the highest standards of data protection and privacy. At WESS, data protection and privacy have always been a top priority, and this certification serves as proof of our dedication to our …

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5 Must-Knows for your Spa & Salon to Protect Your Customer’s Data

Customer data helps you understand who your customers are, and is the most valuable asset in any business. When you know your customers, you can meet their needs and sell them the right products and services. But with a great amount of data also comes a greater risk of a data breach. That is why …

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