Business Management

5 Must-Knows for your Spa & Salon to Protect Your Customer’s Data

Customer data helps you understand who your customers are, and is the most valuable asset in any business. When you know your customers, you can meet their needs and sell them the right products and services. But with a great amount of data also comes a greater risk of a data breach. That is why …

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5 Digital Payments Trends to watch in Singapore 2022

From QR code payments to transferring money to our friend’s mobile number, payments have evolved far beyond cash and plastic cards in our heavy wallets. The reason for this is simple: changing customer demands. We expect convenience, timeliness and seamless control of payment options. On top of that, COVID-19 dramatically boosted our usage of technology, …

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Want more customers? Here’s what your salon can do

Sales is the lifeblood of any business. For salons, your ability to continuously attract customers is crucial in determining your success in running a salon. There’s a hundred and one ways to get more customers for your salon, but which methods actually work? Do you go about running Facebook ads? Print some flyers and distribute …

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Top 3 challenges faced by salons & how to handle them

Business is war without bullets.  It is tough, draining and risky. Running a business isn’t easy—it comes with countless challenges along the way, and each day presents a new challenge for the owner to solve.  Running a salon of any sort is the same. At a glance, it might seem like a simple task to …

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What Your Salon Can Do To Provide Great Service

More than 18,000. That’s the number of businesses in the Beauty and Wellness Industry in Singapore alone. That includes businesses providing services such as beauty care, skin care, nail care, slimming and health treatments, as well as massage and spa services. With so many businesses in this industry alone — and more to be established …

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Latest Beauty industry trends brought by the pandemic

Trends change all the time.
Especially so in the beauty and fashion world that we live in today.
With the increased media reach, celebrities, artistes and influencers are always in the spotlight, with the world watching them and trying to keep up with the latest styles that they are coming up with. Platforms like Facebook, Instagram and now TikTok have made it easier for fans to catch on the latest fashion and well, unlike in the past where most of the coverage is restricted to print media and the television.

9 Surprising Ways a CRM Can Help Your Salon and Spa Business

When speaking of Customer Relationship Management Tools (CRM), what is the first thing that comes to your mind? Complicated software? A tool that helps you to store customer information? A database? You probably thought it is better to avoid the complicated CRM software and handling your business without using any software. But did you know, CRM does offer …

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Introducing WESS New Feature: Online Booking

Rejoice! WESS new feature allows your customer to book an Online Appointment anytime, anywhere. It also can strengthen your customer service and reach out to a younger generation who prefer online booking instead of phone calls. Moreover, your business will give convenience to your customer by having more options to book an appointment. An Online Appointment could reduce …

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