Business Management

Top 3 challenges faced by salons & how to handle them

Business is war without bullets.  It is tough, draining and risky. Running a business isn’t easy—it comes with countless challenges along the way, and each day presents a new challenge for the owner to solve.  Running a salon of any sort is the same. At a glance, it might seem like a simple task to …

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What Your Salon Can Do To Provide Great Service

More than 18,000. That’s the number of businesses in the Beauty and Wellness Industry in Singapore alone. That includes businesses providing services such as beauty care, skin care, nail care, slimming and health treatments, as well as massage and spa services. With so many businesses in this industry alone — and more to be established …

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Latest Beauty industry trends brought by the pandemic

Trends change all the time.
Especially so in the beauty and fashion world that we live in today.
With the increased media reach, celebrities, artistes and influencers are always in the spotlight, with the world watching them and trying to keep up with the latest styles that they are coming up with. Platforms like Facebook, Instagram and now TikTok have made it easier for fans to catch on the latest fashion and well, unlike in the past where most of the coverage is restricted to print media and the television.

9 Surprising Ways a CRM Can Help Your Salon and Spa Business

When speaking of Customer Relationship Management Tools (CRM), what is the first thing that comes to your mind? Complicated software? A tool that helps you to store customer information? A database? You probably thought it is better to avoid the complicated CRM software and handling your business without using any software. But did you know, CRM does offer …

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Introducing WESS New Feature: Online Booking

Rejoice! WESS new feature allows your customer to book an Online Appointment anytime, anywhere. It also can strengthen your customer service and reach out to a younger generation who prefer online booking instead of phone calls. Moreover, your business will give convenience to your customer by having more options to book an appointment. An Online Appointment could reduce …

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Claim ICV grant by SPRING to grow your business [infographic]

Great news! Starting from 1st August 2016, WESS is qualified as a Pre-Approved integrated Solution under the Innovation and Capability Voucher (ICV) Scheme.  WESS has been qualified by SPRING Singapore as a tried-and-tested, plug & play tool that helps SMEs in the Beauty, Hair, Nail, and Spa to overcome common business challenges and achieve overall productivity gains. Now is …

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[Video] 6 awesome features that WESS can help to improve your business

We are excited to introduce our new short animation video. This fun 1-minute video explains a solution to your everyday burden from the front office to the back office. This video also illustrates how WESS can help your Beauty, Salon, and Spa business. Check it out and we hope you enjoy it! Choosing the right …

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